Shipping Policy
We are committed to getting your order to you as quickly as possible!
Processing Times
Orders are processed within 1–3 business days (Monday–Friday).
Orders received (Saturday or Sunday) will begin processing on Monday.
Tracking Your Order
You will receive a confirmation email with tracking once your order ships.
USA Domestic Shipping
Free shipping on orders over $99.
Standard (3–6 Business Days)
UPS and FedEx shipping rates are calculated at checkout.
Once an order has shipped, delivery timelines are subject to carrier delays. Orders cannot be canceled in transit.
Orders marked as delivered by the carrier are considered fulfilled.
Chargebacks filed for delivered orders will be disputed with carrier confirmation.
Refunds or replacements are issued only if the carrier confirms the package as lost.
International Shipping
We currently do not offer free shipping globally.
Standard (6–12 Business Days)
UPS shipping rates are calculated at checkout.
Rates will vary on location and may not be available for certain addresses.
Once an order has shipped, delivery timelines are subject to carrier delays. Orders cannot be canceled in transit.
Refunds or replacements are issued only if the carrier confirms the package as lost.
Customs, Duties & Taxes
All international orders may be subject to import duties, taxes, or fees charged by your country’s customs office upon delivery.
Who Pays?
These charges are not included in your order total and are the responsibility of the customer.
Delivery Times
Customs processing may cause additional delays beyond the shipping estimates provided at checkout.
Need help with your order?
Reach out to us at veganpremier@proton.me and we will be happy to assist.